Chip Heath and Dan Heath: Leadership Summit 2009

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"Switch" - on change

  • In time of change focus on what's working in the organization (ignore what's not working).
    Like solution focused brief therapy. Focus on bright spots. For example, in poor village, what children most healthy and what are those parents doing?
  • Big problems require a series of small solutions It shrinks the change so not demoralized.
  • When leading change prepare people to hit adversity. Reframe it: Valley of Insight.
  • Failure is necessary.
  • Personal problem or situational problem. Most times, if address the situation, that's the challenge, not changing the people.

Loved their first book and I think I'm going to love the second one as much.

The dip they talked about is what I experience every week in sermon prep!